How We Help Determine Your Needs
We consider ourselves detectives, our team investigates existing IT systems and determine the best route for providing a comprehensive solution for you.
We support your business much like a column supports a building. Building from the foundation up, we work at all levels to ensure your technology solutions are solidly build to work for you.
Like a Doric foundation pillar, we support:
At The Top
Employees are focused on their work, not poorly performing computers.
Upper Middle
Our 24/7 Help Desk will assess the severity of the needs and escalates the highly complicated / tough problems to “higher tiers.”
Lower Middle
With regular, scheduled preventative care, all systems work seamlessly. Our maintenance is regular, scheduled, check-listed and documented, so you don’t experience much downtime.
Foundation
A strong foundation of any IT solution is consistent monitoring and reporting. Our consultants detect problems BEFORE they cause downtime. We install the industry’s best monitoring tools to alert us of issues, creating trouble tickets if a problem is detected and communicate to you what’s happening.